DOT Tickets

DOT Tickets is a mobile application that facilitates the purchase of tickets and monthly passes for public transportation in the regions of Zealand, Lolland, Falster, and Møn in Denmark. This app is designed to streamline the ticket purchasing process for users traveling within these areas. The application is available for the Android platform, allowing users to download DOT Tickets easily.

The app enables users to buy tickets by entering their departure and arrival locations, which can be specified as a stop, address, or place. Additionally, users have the option to select zones manually on a map, catering to travel between 2 and 8 zones. For those who are familiar with their travel routes, the app provides a fast purchase option for 2-8 zones, enhancing convenience. The localization feature, which utilizes GPS permissions, helps determine the start zone, making it easier for users to identify their location relative to their ticket’s validity area.

DOT Tickets also includes the option to purchase various types of monthly passes, which are displayed within the app. These passes include the Youth Card, Employee Travel Pass, and Company Travel Pass. The app simplifies the process of purchasing these passes by allowing users to input their travel details directly.

In terms of payment options, users can pay through MobilePay or accepted payment cards such as Visa, MasterCard, Visa Electron, and Maestro. The app allows users to save their payment card details for future transactions, providing access through biometric security features like Touch ID and Face ID, or a personalized PIN code. This feature minimizes the need to re-enter card information for subsequent purchases, enhancing user experience.

For users who prefer to stay informed about their travel, DOT Tickets offers personalized departure boards. These boards can be created for preferred transportation options at all stations and stops within the app’s designated areas. Users can filter their departure boards according to specific lines, helping them monitor the status of their selected routes. The app also provides notifications regarding planned changes, along with the ability to add departure boards as widgets on the smartphone’s home screen for quick access.

To further assist users, the app provides real-time updates on any delays or cancellations, ensuring that travelers can make informed decisions regarding their journeys. The integration of notifications and departure boards supports users in planning their travel effectively.

For those who may encounter issues while using the app, DOT Tickets has a dedicated customer service hotline. Users can reach out to the DOT Customer Service team for assistance with any errors or inquiries related to the app’s functionality.

The app offers a variety of ticket options to cater to different travel needs. Users can purchase zone tickets for 2-8 zones, as well as tickets for 9 or more zones based on their specified departure and arrival zones. Additional ticket options include commuter cards that integrate with Metro and DSB 1’ Regional Train services, along with supplementary tickets for bicycles and specific train routes.

In addition to standard tickets, DOT Tickets provides City Pass options designed for various durations and zones. The City Pass Small covers zones 1-4 and is available for different time frames, including 24, 48, 72, 96, or 120 hours. For broader travel needs, the City Pass Large encompasses zones 1-99 over similar time periods, while the City Pass X-Large covers zones 1-299 for a 24-hour duration. There are also City Pass options tailored for specific regions, such as City Pass West and City Pass South.

Event tickets are available for limited periods in connection with specific events, offering both small (zones 1-4) and large (zones 1-99) options for a duration of 12 hours. This flexibility caters to both everyday commuters and those attending special events in the region.

In summary, DOT Tickets serves as a comprehensive tool for public transportation users in Eastern Denmark, combining ticket purchasing, payment solutions, and travel notifications into a single platform. The app’s features are designed to facilitate smooth travel experiences, making it a valuable resource for both residents and visitors in the area.

For more information or support, users can contact DOT Customer Service at Tel. +45 70 15 70 00.